Have you heard of Chrome Burner? We haven’t, so we decided to recently order some gear and write an unbiased review.
Frontaer doesn’t get paid for its opinions by any distributor or brand. We’re as independent as they come and we’ll share with you our honest experiences.
Chrome Burner Review
Just like you, we were a bit hesitant to order any of our gear online without checking the reviews. It pays to be safe online. We were pretty impressed to see such a high rating. After all, the industry average here is like 4 stars.
Both the dirt bike riders and the adventure motorcycling crew were pretty impressed, as were the bitumen warriors. Even people from Australia were ordering stuff regularly through Chrome Burner.
What we really liked is that their team are also riders themselves. They understand how life is behind the handlebars, whether that’s offroad or onroad. This was a big tick in our books.
A factor that we really look towards is the number of brands that a store has in stock. After all, it’s somewhat awkward when they all side with one brand. Fortunately, ChromeBurner has a lot of the big players like Dianesee, Alpinestars and Fox.
What is a little clumsy is their navigation. It was hard to find our dirt bike gear given how much roadbike gear they have. Hopefully this is something that can be fixed in the future.
Also, there wasn’t as much for the adventure riding fanatic as we are. Sometimes you may be better off shopping on Adventure Moto or Adventure Spec.
Social Media Content
Something that’s important is the online content. Are they regularly updating their YouTube, Instagram and Blog accounts? If they are, it’s a tell-tale sign that they’re a genuine business that will still be around in 10 years time. These guys clearly are.
We found thousands of followers and an active community. It seems they’re very much in touch with their customers given the comment engagements on their various channels. Another tick.
Of course, during our research, we came across some negative reviews of ChromeBurner. This is a normal part of the industry and something that all stores need to deal with on a regular basis.
No matter how hard anyone tries in businesses, no one will be completely satisfied. Whether it’s a shipping issue (lost parcels) or parts being out of stock, and despite having very good prices, there will be someone having a bad day. This explains the occasional 1-star review.
ChromeBurner is a damn good motorcycle store. Sure – they’re not as big as the mainstream players like RevZilla and Rocky Mountain, but their smaller team leads to a closer engagement with their customers. Most importantly – you get what you ordered at a reasonable price.
That’s a big tick in our books.