Motocard is an online motorcycle store and if you’re outside of Europe, it’s hard to know if they’re actually legitimate.
Fortunately, they are. Thousands of people have left reviews detailing their experiences with Motocard. However, we wanted to provide an unbaised and unpaid review sharing our opinion. This way you can get a fair estimation as to whether they’re worth it for you.
You’re probably doing your research because you don’t know much about this store. Fortunately, Frontaer does! We’re a motorcycle brand though we don’t yet have a commercial relationship with this store.
We’ve heard reports that riders have found gear for cheaper on Motocard and even with the shipping, got their gear delivered for less despite it having to fly for thousands of miles with airfreight. Neat! And so, we had to have a look into this ourselves.
Motocard has a massive team based out of Europe and the United Kingdom. In fact, they’ve been in the business of motorcycle gear since starting in 1982 in the Principality of Andorra, with now 12 stores and a massive online marketplace. They are a Spanish company with a strong focus on the English-speaking demographic.
What we really love is that they also sponsor industry events making it cheaper for spectators and competitors alike.
Range on Offer
Motocard clearly offers an incredible range of gear from road gear to dirt bike gear and everything in between. There is also an outlet division if you’re looking to get a significant discount on your purchase.
What we really love is their expertise. The customer service team actually rides motorcycles so they can answer your question and point you in the right direction if you’re looking for particular parts.
Most importantly – their prices are quite reasonable. Even with the cost of shipping, you’re often paying the same price or even a little cheaper by ordering from their online store.
Motocard Customer Complaints
Have you seen the negative reviews of Motocard? These are to be taken with a grain of salt. You see, this is one person’s experience in the past and the overall review rating isn’t a true representation of any business.
When someone has a 5-star experience, their chances of detailing their experiences online isn’t that high. When someone has a mildly bad experience, you can just about guarantee a 1-star rating. Thus, it’s quite skewed.
What we have noticed is that Motocard is very fair and tries to work with customers to resolve issues and complaints. After all, Motocard is legit and has been trusted by more than 10,000+ customers alone this year from around Europe, and even around the world.
Most likely it’s the international customers who have issues with customs fees and tariffs which they didn’t initially realize. The returns can be challenging for the international customers. After all, who pays the return shipping?
We have noticed that the far majority of customers have an awesome experience paired with very reasonable pricing.
There aren’t too many online stores that get Frontaer’s tick of approval. After all, we’re keen motorcyclists that do shop online often, paired with our own brand.
Many people in the United States, Canada, Europe, the United Kingdom and even Australia have shopped with Motocard with no issues. With so many brands featured, you’re sure to find what you’re looking for. And soon enough, Frontaer hopes to be on the shelves too.